Effective Date: January 1, 2026
1. Returns and Exchanges
1.1 Eligibility
- Items eligible for return or exchange must be in their original condition, unworn, and with all tags attached and in original packaging.
1.2 Timeframe
- Returns and exchanges must be initiated within 14 days of the purchase date.
2. How to Initiate a Return or Exchange
2.1 In-Store Returns
- Goods should be returned to the same store where they were purchased or collected. All online purchases are collected in store.
- Goods must be in their original condition and packaging.
- The original receipt or online receipt must be presented along with the goods.
3. Refund Process
3.1 Refund Method
- Refunds will be processed to the original payment method used during the purchase.
3.2 Refund Timeframe
- Please allow 7-14 business days for the refund to reflect in your account.
4. Exclusions
4.1 Final Sale Items
- Items marked as ‘Final Sale’ are not eligible for refund.
4.2 Personalized Items
- Products that have been personalized or customized are non-returnable.
4.3 Personal items
- Personal items such as jock straps, tights swim suits are non-returnable
5. Damaged or Defective Items
5.1 Inspection
- Upon receiving your return, items will be inspected. Damaged or defective items will be addressed accordingly.
5.2 Replacement
- If your item is deemed damaged or defective as a result of the manufacturer’s fault, we will replace it at no additional cost.
6. Contact Information
- For any return or exchange inquiries, please contact our customer support at [email protected].
7. Updates to the Return Policy
- Western Sports reserves the right to update and modify this return policy. Any changes will be reflected on this page.
